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Generated privacy notice - professional services

Gas Wright Limited customer privacy notice

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Registered name: 13649824

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We are the controller of your personal data. For more information on controllers and their responsibilities please see our guidance on data protection principles, definitions, and key terms.

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This privacy notice tells you what to expect us to do with your personal information.

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·   Contact details

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·   What information we collect, use, and why

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·   Lawful bases and data protection rights

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·   Where we get personal information from

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·   How long we keep information

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·   Who we share information with

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·   How to complain

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Contact details

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Email

 

Mr.wrightgas@live.co.uk

 

​What information we collect, use, and why

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We collect or use the following information to provide and improve products and services for clients:

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·   Names and contact details

·   Addresses

·   Payment details (including card or bank information for transfers and direct debits)

·   Transaction data (including details about payments to and from you and details of products and services you       have purchased)

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We collect or use the following personal information for information updates or marketing purposes:

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·   Names and contact details

·   Addresses

·   Marketing preferences

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Lawful bases and data protection rights

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Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

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  • Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.

  • Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.

  •  Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.

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If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

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Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:

  • ​​Public task – we have to collect or use your information to carry out a task laid down in law, which the law intends to be performed by an organisation such as ours. All of your data protection rights may apply, except the right to erasure and the right to portability​.

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Our lawful bases for collecting or using personal information for information updates or marketing purposes are:

  • Public task – we have to collect or use your information to carry out a task laid down in law, which the law intends to be performed by an organisation such as ours. All of your data protection rights may apply, except the right to erasure and the right to portability.

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Where we get personal information from

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  • ·   Directly from you

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How long we keep information

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For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.

We retain your personal data for no longer than is necessary for the purposes(s) for which it was provided. What this means in practice will vary between different types of data. When determining the relevant retention periods, we take into account factors including:

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Who we share information with

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Others we share personal information with

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  • Debt collection agencies

  • Regulatory authorities

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How to complain

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If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

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The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

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Website: https://www.ico.org.uk/make-a-complaint

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Last update 04/08/2025

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Our Services 

Domestic and commercial 

Plumbing Services

Heating Services

Maintenance & Repairs

Landlords Gas Safety

Heating Services

Maintenance & Repairs

Landlords Gas Safety

Area we cover

Hertfordshire and London

 

Contact us 

24 Hours Call out Service

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07398436682

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Mr.wrightgas@live.co.uk 

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Fully insured 

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